Terms of Use

Terms of Use

Last Updated: November 1, 2025

Agreement to Terms

By accessing or using Fuel4Ultra (“the Website,” “our services,” “we,” “us,” or “our”), you agree to be bound by these Terms of Use and all applicable laws and regulations. If you do not agree with any part of these terms, you may not access the Website or use our services.

Description of Services

Fuel4Ultra provides:

  • Educational content about ultra marathon nutrition and training
  • Blog articles, guides, and resources for endurance athletes
  • Ultra Nutrition Calculator tool for personalized nutrition planning
  • Training plans and fuel recipes (coming soon)
  • Community features and user interactions
  • Newsletter and email communications

IMPORTANT DISCLAIMER: The information and tools provided on this Website are for educational and informational purposes only. They are not intended to diagnose, treat, cure, or prevent any disease or medical condition, nor are they a substitute for professional medical advice.

User Accounts

Account Registration

To access certain features, you may need to create an account. You agree to:

  • Provide accurate, current, and complete information
  • Maintain and update your information promptly
  • Keep your password secure and confidential
  • Notify us immediately of unauthorized access
  • Accept responsibility for all activities under your account

Account Eligibility

You must be at least 18 years old to create an account. By creating an account, you represent that:

  • You are at least 18 years of age
  • You have the legal capacity to enter into these Terms
  • You are not prohibited from using our services under any applicable law
  • All information you provide is truthful and accurate

Account Termination

We reserve the right to suspend or terminate your account at any time for:

  • Violation of these Terms of Use
  • Fraudulent or illegal activity
  • Abusive or harmful behavior
  • Extended periods of inactivity
  • Any other reason at our sole discretion

You may terminate your account at any time by contacting us at contact@fuel4ultra.com

Acceptable Use

Permitted Uses

You may use our Website and services for:

  • Personal, non-commercial purposes
  • Accessing and reading educational content
  • Using our nutrition calculator for personal planning
  • Engaging respectfully with our community
  • Sharing content through our social sharing features

Prohibited Uses

You may NOT:

  • Use our services for any illegal purpose
  • Violate any applicable laws or regulations
  • Infringe on intellectual property rights
  • Transmit malicious code, viruses, or harmful software
  • Attempt to gain unauthorized access to our systems
  • Scrape, copy, or harvest content through automated means
  • Impersonate others or misrepresent your affiliation
  • Harass, abuse, or harm other users
  • Post spam, advertisements, or unsolicited promotions
  • Interfere with or disrupt our services
  • Reverse engineer or decompile our software
  • Use our services to compete with us
  • Collect personal information without consent
  • Post false, misleading, or defamatory content

Medical Disclaimer

No Medical Advice

The content on this Website is NOT medical advice. All information provided is for educational purposes only. We are not licensed healthcare professionals, and our services do not replace professional medical consultation.

Consult Healthcare Professionals

Before starting any:

  • New nutrition program
  • Training regimen
  • Supplement protocol
  • Dietary changes
  • Physical activity

You should consult with qualified healthcare professionals, including:

  • Your primary care physician
  • A registered dietitian or nutritionist
  • A sports medicine specialist
  • Other relevant healthcare providers

No Guarantees

We make no guarantees or warranties regarding:

  • The accuracy of nutrition calculations
  • The effectiveness of our recommendations
  • Your athletic performance outcomes
  • Your health and safety
  • The suitability of our advice for your specific needs

Assumption of Risk

By using our services, you acknowledge and accept that:

  • Endurance sports carry inherent risks
  • Improper nutrition can cause health issues
  • Individual results vary significantly
  • You are responsible for your own health and safety
  • You use our services at your own risk

Emergency Situations

If you experience a medical emergency during training or racing, immediately:

  • Stop activity
  • Seek emergency medical assistance
  • Call emergency services (911 in the US)
  • Do NOT rely on information from our Website

Intellectual Property Rights

Our Content

All content on this Website, including but not limited to:

  • Text, articles, and blog posts
  • Images, graphics, and photographs
  • Videos and multimedia
  • Software and code
  • Logos, trademarks, and branding
  • Designs, layouts, and user interfaces
  • Databases and compilations

Are protected by copyright, trademark, and other intellectual property laws.

License to Use

We grant you a limited, non-exclusive, non-transferable, revocable license to:

  • Access and view content for personal use
  • Download content for personal, non-commercial purposes
  • Share content through our social sharing features

You may NOT:

  • Modify, adapt, or create derivative works
  • Distribute, sell, or commercially exploit our content
  • Remove copyright or proprietary notices
  • Use our content in violation of applicable law

User-Generated Content

By submitting content to our Website (comments, reviews, forum posts), you grant us:

  • A worldwide, perpetual, irrevocable, royalty-free license
  • The right to use, reproduce, modify, and distribute your content
  • The right to sublicense your content to third parties
  • The right to display your username with your content

You represent and warrant that:

  • You own or have rights to your submitted content
  • Your content does not infringe on third-party rights
  • Your content complies with these Terms

Trademarks

“Fuel4Ultra” and our logo are trademarks owned by us. You may not use our trademarks without prior written permission.

Purchases and Payments

Products and Services

When you purchase products or services from us, you agree to:

  • Provide accurate payment information
  • Pay all applicable fees and charges
  • Authorize us to charge your payment method
  • Comply with our payment processor’s terms

Pricing

  • All prices are in US Dollars (USD) unless otherwise stated
  • Prices are subject to change without notice
  • We reserve the right to modify pricing at any time
  • Price changes do not affect existing orders

Payment Processing

We use third-party payment processors (Stripe, PayPal) to process payments. By making a purchase, you agree to their terms of service.

Taxes

You are responsible for all applicable taxes, duties, and government fees, unless we are legally required to collect them.

Refund Policy

Digital Products

For digital products (e-books, nutrition plans, training programs):

30-Day Money-Back Guarantee

  • Full refund available within 30 days of purchase
  • No questions asked
  • Request refund by emailing contact@fuel4ultra.com

Conditions:

  • Refund available only once per customer per product
  • Must not have violated our Terms of Use
  • Must not have shared or distributed the product

Calculator Subscriptions

For Ultra Nutrition Calculator subscriptions:

7-Day Trial Period

  • Cancel within 7 days for a full refund
  • After 7 days, no refunds for current billing period
  • Can cancel anytime to prevent future charges

Monthly Subscriptions:

  • Cancel anytime
  • No refund for current month
  • Service continues until end of billing period

Annual Subscriptions:

  • Cancel within 30 days for full refund
  • After 30 days, no refunds for remaining months
  • Can cancel to prevent auto-renewal

Services and Consultations

For coaching services and consultations:

Before Services Rendered:

  • Full refund available before scheduled service date
  • Request cancellation at least 48 hours in advance

After Services Rendered:

  • No refunds for completed services
  • Partial refunds considered on case-by-case basis
  • Must provide documented evidence of service failure

Physical Products

For physical products (books, merchandise):

Returns:

  • Return within 30 days of receipt
  • Item must be unused and in original condition
  • Customer responsible for return shipping costs
  • Refund issued after inspection

Damaged or Defective Items:

  • Report within 7 days of receipt
  • We cover return shipping for damaged items
  • Replacement or full refund provided

Non-Refundable Items

The following are NOT eligible for refunds:

  • Personalized or customized products
  • Downloadable content that has been accessed/downloaded
  • Services already performed or delivered
  • Sale or clearance items (marked as final sale)

Refund Process

To request a refund:

  1. Email contact@fuel4ultra.com with:
    • Your order number
    • Reason for refund request
    • Purchase date
    • Product or service name
  2. We will respond within 2-3 business days
  3. Approved refunds processed within 5-10 business days
  4. Refunds issued to original payment method

Chargebacks

If you file a chargeback without contacting us first:

  • Your account will be immediately suspended
  • Your access to all services will be revoked
  • You may be banned from future purchases
  • We may take legal action to recover funds

We encourage you to contact us before initiating a chargeback to resolve issues amicably.

Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY LAW:

No Warranties

OUR SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING:

  • Warranties of merchantability
  • Fitness for a particular purpose
  • Non-infringement
  • Accuracy, reliability, or completeness
  • Uninterrupted or error-free operation

Limitation of Damages

WE SHALL NOT BE LIABLE FOR:

  • Indirect, incidental, or consequential damages
  • Lost profits, revenue, or business opportunities
  • Loss of data or information
  • Personal injury or property damage
  • Damages resulting from use or inability to use our services
  • Damages from reliance on our content or recommendations

MAXIMUM LIABILITY: In no event shall our total liability exceed the amount you paid us in the 12 months preceding the claim, or $100 USD, whichever is less.

Indemnification

You agree to indemnify, defend, and hold harmless Fuel4Ultra, its owners, employees, and affiliates from any claims, damages, losses, liabilities, and expenses (including legal fees) arising from:

  • Your use of our services
  • Your violation of these Terms
  • Your infringement of third-party rights
  • Your user-generated content

Disclaimers

Content Accuracy

While we strive for accuracy, we make no guarantees regarding:

  • The accuracy, completeness, or timeliness of content
  • The reliability of calculations and recommendations
  • The effectiveness of nutrition or training advice
  • The safety or suitability of our recommendations

Third-Party Content

We may feature:

  • Guest posts and contributions
  • Affiliate links and advertisements
  • Links to external websites
  • Third-party products and services

We are not responsible for third-party content, products, or services.

Results Disclaimer

Results vary significantly. Your success depends on many factors including:

  • Your current fitness level
  • Your training consistency
  • Your genetics and physiology
  • Your adherence to recommendations
  • Environmental conditions
  • Proper implementation

We do NOT guarantee any specific results.

Affiliate Disclosure

We may earn commissions from affiliate links. This does not affect our editorial integrity or recommendations. We only recommend products we believe provide value.

Privacy and Data

Your privacy is important to us. Our collection and use of personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference.

By using our services, you consent to:

  • Our collection and use of your data as described in our Privacy Policy
  • The use of cookies and tracking technologies
  • Communication via email for service-related purposes

Changes to Terms

We reserve the right to modify these Terms at any time. We will notify you of material changes by:

  • Updating the “Last Updated” date
  • Posting a notice on our Website
  • Sending an email notification (for significant changes)

Your continued use after changes constitutes acceptance of the modified Terms.

If you do not agree to the changes, you must stop using our services and close your account.

Dispute Resolution

Informal Resolution

Before filing a legal claim, you agree to first contact us at contact@fuel4ultra.com to attempt informal resolution. We will work in good faith to resolve disputes amicably.

Binding Arbitration

If informal resolution fails, disputes will be resolved through binding arbitration rather than court litigation, except:

  • Small claims court disputes
  • Intellectual property claims
  • Injunctive relief claims

Arbitration Rules:

  • Governed by American Arbitration Association (AAA) rules
  • Conducted in English
  • Location: Bulgaria
  • Individual basis only (no class actions)

Class Action Waiver

You waive the right to participate in class actions, class arbitrations, or representative actions. All disputes must be brought in an individual capacity.

Governing Law

These Terms are governed by the laws of Bulgaria, without regard to conflict of law principles.

Venue

For disputes not subject to arbitration, you agree to exclusive jurisdiction in the courts of Bulgaria.

Miscellaneous

Entire Agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and Fuel4Ultra.

Severability

If any provision is found unenforceable, the remaining provisions remain in full effect.

No Waiver

Our failure to enforce any provision does not constitute a waiver of that provision.

Assignment

You may not assign these Terms. We may assign them without restriction.

Force Majeure

We are not liable for failures due to circumstances beyond our reasonable control.

Survival

Provisions that by their nature should survive termination will survive, including limitations of liability, indemnification, and dispute resolution.

Headings

Section headings are for convenience only and do not affect interpretation.

Contact Information

For questions about these Terms of Use:

Email: contact@fuel4ultra.com 
Address: Fuel4Ultra Legal Department Website: https://fuel4ultra.com/contact

Support: contact@fuel4ultra.com 
Refunds: contact@fuel4ultra.com 
Privacy: contact@fuel4ultra.com

Acknowledgment

By using Fuel4Ultra, you acknowledge that:

  • You have read and understood these Terms of Use
  • You agree to be bound by these Terms
  • You have read our Privacy Policy
  • You accept the risks and disclaimers stated herein
  • You are at least 18 years of age
  • You will use our services lawfully and appropriately

Effective Date: These Terms of Use are effective as of the “Last Updated” date above.

Thank you for being part of the Fuel4Ultra community! 🏃‍♂️